Shipping Policy

🚚 Shipping Policy

Seranova Shipping Policy

Order Processing
Orders are processed within 1–3 business days.

Shipping Time

• Domestic (US): 3–7 business days

• International: 7–21 business days
  Shipping times may vary based on destination and shipping method selected at checkout.

Shipping Rates
Shipping costs are calculated at checkout, based on order weight and destination.

Tracking
Once your order ships, you’ll receive a tracking number by email.

Lost or Damaged Items
We are not responsible for lost or stolen packages once shipped. If your item arrives damaged, please contact us within 48 hours for assistance.

Contact Us
Have shipping questions? Reach us at wearseranova@gmail.com or call 640-206-7264.